Wykorzystanie programu IBM SPSS Statistics w ocenie jakości kształcenia na kierunku językoznawstwo stosowane

Abstract

The range of classes offered by universities is a factor specifically significant for the number of applying students during the periods of population decline. It is a common knowledge that the most effi-cient advertising is the word of mouth; in case of universities it is the students who discuss the quality of the course in their social groups. It seems therefore vital to improve the effectiveness of the surveys car-ried out among the graduates and regarding educational offer. Based on the current teaching quality supervision system the article presents a two-step survey, study course specific; in this case it regards the Applied Languages course. The survey complements the internal supervision system implemented by specific teaching units. The analysis of the survey results, especially the open-ended questions, constituted the basis for the seven-level Likert scale. The forms drawn up using this scale were then filled in by another group of students and later analysed with the IBM SPSS Statistics software.